At BeatBoxing™, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return and refund policy to ensure a smooth shopping experience.


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Returns Eligibility

To be eligible for a return, your item must meet the following conditions:
✔ Must be unused, in its original condition, and in the original packaging.
✔ Return requests must be made within 30 days of receiving your order.
✔ Proof of purchase (order confirmation or receipt) is required.


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Non-Returnable Items

❌ Items that show signs of use, damage, or modifications are not eligible for return.
❌ Final sale items, gift cards, or promotional giveaways are non-refundable.
❌ Items returned without prior authorization will not be accepted.


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How to Initiate a Return

1. Contact Us: Email our support team at info.beatboxing@gmail.com with your order number and reason for return.


2. Approval & Instructions: If your return is approved, we will provide you with a return address and shipping instructions.


3. Ship the Item: You are responsible for return shipping costs. We recommend using a trackable shipping service.


4. Inspection & Processing: Once we receive and inspect the item, we will process your refund or exchange.




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Refund Policy

✔ Approved Refunds: If your return is approved, a refund will be processed to your original payment method within 5-10 business days.
✔ Partial Refunds: If the item is returned in a non-original condition, a partial refund may be granted at our discretion.
✔ Late or Missing Refunds: If you haven't received a refund after 10 business days, check with your bank or payment provider before contacting us.


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Exchanges

We only replace items if they are defective or damaged upon arrival.

If you need an exchange, please contact us within 7 days of receiving your order.



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Damaged or Defective Items

If your item arrives damaged or defective, please email info.beatboxing@gmail.com within 48 hours of delivery with photos and a description of the issue. We will offer a replacement or full refund at no extra cost.


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Cancellations

✔ Orders can be canceled within 12 hours of purchase for a full refund.
✔ Once an order has been shipped, we cannot cancel it. You will need to follow the return process.


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For any questions or concerns regarding your return, refund, or exchange, feel free to contact our customer support at info.beatboxing@gmail.com

Thank you for choosing BeatBoxing™!